Refuelling at a Hydri hydrogen refuelling station
Refuelling with hydrogen is quite similar to refuelling a conventional petrol or diesel vehicle. Refuelling takes approximately 3–5 minutes for cars and 20–25 minutes for heavy-duty vehicles. The process is safe and includes several built-in safety protocols. The stations are equipped with two dispensers, for 700 bar (H70) and 350 bar (H35).
STEP-BY-STEP REFUELLING PROCESS
1. Park at the correct dispenser. Switch off the engine.
2. Pay and choose dispenser on the payment terminal. Begin refuelling within 180 seconds. If the time expires, restart the process.
3. Activate: Go to the selected dispenser. If the dispenser is equipped with a touch screen, activate it by touching the screen.
4. Connect:
H70: Remove the nozzle from the selected dispenser without engaging the lever on the handle. Compressed air may start flowing, in which case a hissing sound may be heard. Push the nozzle straight onto the vehicle’s refuelling receptacle, making sure it is fully inserted. Push the lever on the handle straight up until it locks into place and remains in the locked position.
H35: Remove the nozzle from the dispenser. Push the nozzle straight onto the vehicle's hydrogen receptacle until fully engaged. Once correctly positioned, the nozzle locks automatically onto the vehicle. On some stations, the H35 nozzle is equipped with a rotating lever. If applicable, rotate the lever 180° clockwise, indicated by the arrow.
The nozzle must be securely connected before refuelling can begin.
5. Start Refuelling. If the dispenser has a touch screen, press Start on the screen. If no touch screen is available, press the green Start button on the dispenser (make sure you press the Start button on the correct dispenser).
6. Refuelling. begins with a pressure test that takes a few seconds. Do not disconnect the nozzle during this process. Once the pressure test is complete, refuelling begins. Pressure and temperature are automatically controlled throughout the refuelling process, and the dispenser operates in sequences. It is normal to hear hissing sounds during refuelling. When the vehicle's tank is full, the dispenser stops automatically, and a distinct hissing sound will be heard. If the dispenser is equipped with a display, you can monitor the refuelling process on the screen. When refuelling is complete, the display will show Refuelling Complete.If you wish to stop refuelling before the tank is full, press Stop on the dispenser's display. If the dispenser is not equipped with a display, press the red emergency stop button on the dispenser. Do not press the emergency stop button.
7. Disconnect the Nozzle.
H70: Press the release catch to unlock the handle lever and pull the nozzle straight off the vehicle receptacle.
H35: Pull the nozzle straight off the vehicle receptacle. If the nozzle has a rotating lever, first rotate it 180° counter-clockwise, indicated by the arrow, before removing the nozzle.
8. Finish Return the nozzle to the dispenser holder. Compressed air may start flowing, which may produce a hissing sound. It is essential that the nozzle is properly seated in the holder to enable the next refuelling session.
To receive a receipt, tap or insert your payment card at the payment terminal again.
Troubleshooting
Refuelling does not start
– Refuelling must begin within 180 seconds after selecting the dispenser at the payment terminal. If the timeout expires, restart the refuelling process from Step 2.
– Make sure the lever on the handle is not engaged when removing the nozzle from the selected dispenser.
– Check that the nozzle is correctly connected to the vehicle's hydrogen receptacle. The nozzle must be pushed on straightuntil fully engaged. Do not twist or rock the nozzle into position.
– Ensure that you have pressed Start on the correct dispenser.
– Check that the hose is not twisted.
The tank does not fill completely
The dispenser automatically compensates for temperature during refuelling, which may affect the filling process. If the tank is not completely filled, restart the refuelling process from Step 2.
The nozzle cannot be removed from the vehicle
– Pull the nozzle straight off the vehicle's hydrogen receptacle. Do not twist, rock or force the nozzle when disconnecting it.
– Make sure the lever on the handle is not in the locked position.
Important Safety Information
- Never smoke or use open flames at the refuelling station..
- Never attempt to disconnect the nozzle while refuelling is in progress.
- Do not pull excessively on the hose. It may brake or become detached from the dispenser.